Scotsman Warranty Service
The ONE-TIME fee of $98 covers travel for duration of service call.
Service Description
This service is for SCOTSMAN warranty service only. If your SCOTSMAN ice machine is still under warranty, please complete the form below and book your service appointment. The attached $98 ONE TIME fee is to cover travel fees throughout duration of repair. This service does not cover any repairs that may be required after a technician inspects the ice machine and is determined to be outside of warranty coverage and is limited to 1.5 hours of appointment time. This service does not cover service or inspection for machines outside of warranty. Any unit determined to fall outside of warranty will be charged at the standard rate for the type of unit and the standard hourly rate. These rates are subject to change at any time at the sole discretion of ADR. Upon placing your service request, you will be directed to book your appointment date and time. Additional fees may be charged for rescheduling appointments with less than 48 hours notice.
Cancellation Policy
Please contact us directly to cancel. Cancellations completed within at least 48 hours of appointment time will not incur a rescheduling fee. Appointments cancelled with less than 48 hours notice will incur a $50 rescheduling fee. Appointments made within 48 hours of the requested time will automatically incur a $50 rescheduling fee should they be cancelled. Please see our terms of service or consult with a member of our service department for more details.
Contact Details
7187853212
service@adrny.tech
New York, NY, USA


